ICT outsourcing and managed services market in Poland 2026

• Oto zawartość raportu w języku angielskim, przygotowana wyłącznie na podstawie przesłanego przez Ciebie tekstu:
• Market value and structure – analysis of outsourcing expenditures against the total ICT market (2016–2025) and market structure by types of solutions.
• Technological segmentation:
• Applications – full system lifecycle (development, testing, implementation, maintenance).
• Infrastructure – outsourcing of on-prem environments, data centers, cloud (cloud, hybrid, multi-cloud), end-user devices, networks, print services, and service desk.
• Cybersecurity – SOC, identity and access management, risk, compliance, and managed security services.
• Digital, data & AI services – data, analytics, AI/ML, digital experience platforms, and process automation.
• IT advisory and consulting.
• Outsourcing models and forms – analysis of models such as body leasing, project-based approach (fixed price/T&M), managed services, and dedicated teams (nearshoring/offshoring).
• Results of a study on 400 enterprises – data divided into 8 industries (including banking, retail, industry, healthcare) regarding the scale of provider engagement, contract horizons, and competency gaps.
• Market drivers – identification of domestic and international trends, macroeconomic, demand, supply, and legal factors.
• Motivations, effects, and challenges – reasons for using external services, business benefits (e.g., time-to-market), development barriers, and provider selection criteria.
• Impact of new technologies – analysis of how trends like AI influence the demand for outsourcing services.

• Accurate market value data: gain a precise valuation of the IT outsourcing sector in Poland and its share in the total ICT market.
• Long-term forecasts until 2031: receive projections based on econometric models, facilitating strategic planning for the coming years.
• Insights from 400 companies: access unique data from a proprietary survey conducted among small, medium, and large enterprises.
• Detailed technological segmentation: the report analyzes specific areas: from applications and infrastructure to cybersecurity and AI.
• Analysis of AI and new technology impact: find out how artificial intelligence and automation are realistically changing the demand for external services.
• Overview of cooperation models: understand the popularity and growth of various contractual forms: from body leasing to managed services and nearshoring.
• Identification of barriers and challenges: learn about common problems in provider collaboration and the barriers limiting market growth.
• Industry-specific knowledge: the report shows the spending structure across 8 key sectors, including banking, retail, and manufacturing.
• Understanding customer motivations: discover the criteria companies use when selecting a provider and the business benefits they aim to achieve.
• Complete data package (Excel): receive a ready-to-use data sheet that allows you to independently analyze and aggregate key indicators.

The report has been developed to support managers and experts from sales, marketing, strategy, and business development departments from the following categories of companies:

• IT service providers and outsourcing companies (specializing in body leasing, managed services, nearshoring/offshoring),
• Technology and software companies (software houses developing custom software and applications),
• IT advisory and consulting firms,
• Cybersecurity solution providers (offering SOC services and identity management),
• Infrastructure and data center service providers (offering cloud, network, and service desk solutions),
• Digital & AI sector companies (providers of data analytics, process automation, and ML solutions),
• Enterprises from key industries using IT services (banks, finance, retail, construction, manufacturing, healthcare, transport, logistics, and utilities),
• Investors and ICT market analysts seeking data on market value and development trends.